Contact information
We are always here to help you plan beautifully and live intentionally. Whether you have questions about file downloads, device compatibility, or need assistance choosing the right digital planner for your routine, our team is at your service.
BUSINESS & LEGAL DETAILS
- Brand Name: Hey Trackora
- Legal Business Name: Hey Trackora LLC
- Email Support: heytrackora@gmail.com
- Mailing Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST (Replies within 24 hours)
HELPFUL CUSTOMER SUPPORT NOTES
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Instant File Delivery:
All digital planners, trackers, and templates purchased on our store arrive in your email inbox immediately after checkout. If you do not see your download link within 2 minutes, please check your Spam or Junk folder. -
Device & App Compatibility:
Our digital products are interactive PDF files designed to work seamlessly with iPad, Android tablets, and computers using PDF annotation apps such as GoodNotes, Notability, Noteshelf, Xodo, or PDF Expert. -
30-Day Happiness Promise:
If a layout or template doesn't fit your daily routine, send us an email at heytrackora@gmail.com within 30 days of purchase and we will gladly swap it for an alternative product or issue store credit.